|Settings / Telecom Policy / Policy / Connection status tab|
|Understand what's happening when the phone switches in low power mode or when Apple deactivate the background activity of Datalert|
Event: The user activates low power mode on his iPhone / iPad
Event: The iPhone / iPad de-activated the background activity of Datalert
What is happening?
In "One Line | Degraded mode” the mobile communicates with the portal
- every 60 minutes in a domestic situation
- every 30 minutes in a roaming situation
What needs to be done?
If set, the user receives an email and/or a push notification asking him to restart Datalert App. When the user restarts the Datalert App, the normal Online mode is back and the App communicates with the portal every 15 minutes.
In addition, in the low power mode case, the user get a splash screen on Datalert that indicates him how to fix this issue