KPIs and Widgets

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	KPI and Widget description

 

Users can benefit from mytem360's two major types of performance indicators:

• KPIs represented by numeric values
• widgets represented by graphical analysis

1 – Overview

These indicators are available in mytem360's Home Page.

Four KPIs and four widgets are displayed by default. These features are fully customizable according to the user’s preferences (See also “Choose KPIs and widgets”).

Each KPI and widget has a unique purpose.

There are unlimited possibilities to add, combine, and customize the KPIs and widgets, simply by dragging and dropping them in the Home page.

Each KPI and widget shows a quick summary of its contents once clicked.

The overall billing period, on the upper part of the page, covers all the KPIs and widgets currently displayed. Once the billing period is changed, all the other KPIs and their charts will follow automatically.

By default, mytem360 displays the most recent invoice in month M. Month M will be visible as soon as a carrier invoice is uploaded for a client. Month M can certainly be different from the actual date, or today’s date.

Users can change the analysis period for each of the KPIs/widgets (See also “Change analysis period for KPIs and Widgets”).

2 – List of KPIs

Users can move the KPIs from one position to another in the Home page. They can be filtered by billing period or by their attributes (specific purpose).

   

Billing KPIs available:

1. Average cost per phone line with a percent point (%) difference from the previous month’s cost
2. Billed lines without usage
3. Roaming mobile data with a percent point (%) difference from the previous month’s figures
4. Roaming mobile voice (inbound and outbound) with a percent point (%) difference from the previous month’s figures
5. Total monthly costs with a percent point (%) difference from the previous month’s costs
6. Number of billed phone lines each month
7. Total costs over a sliding 12-month period
8. Total yearly costs (in the calendar year)
9. Number of integrated invoices

Inventory management KPIs available:

1. Number of SIM/SAM cards present in your fleet
2. Number of devices present in your fleet
3. Number of employees present in your fleet
4. Number of lines in your fleet

The KPIs in the Inventory Management module also provide contextual filtering; for example, you can choose whether to see the data present for spare or for discarded SIM/SAM or devices, you can choose to exclusively see data for a specific type of employee (ex. employees without lines, employees without devices...) or line (ex. active lines, suspended lines)

 3 – List of widgets

All the widgets can be zoomed, moved, or filtered by billing period or by attribute.

They are also available in different types of charts.

Billing widgets available:

1. Cost trend (usages & subscription) by segment over 12 months
2. Cost breakdown by vendor for all segments in each month
3. Monthly cost trend by vendor and segment over the last 12 months
4. Cost details, duration and volume (MB) for voice and data roaming usage
5. Subscription cost trends per product group over 12 months
6. Usage cost trends per product group over 12 months

Inventory management widget available:

1. Dispatch of the various elements making up your fleet status (employee, line, device, etc.) by geographic location

Carbon footprint widgets available:

1. Carbon depreciation of the devices in the inventory
2. Carbon footprint breakdown of devices in the inventory

4 – KPI and widget icons

The icons appear as you slide your mouse over any of the KPIs and widgets.

	Opens the list of KPIs and widgets available
	Moves the KPIs/widgets from one position to another

Delete the KPI or widget

Zoom the widget

Billing KPI/Widget icons:

	Choose period of analysis
	Choose segment (mobile, landline, data)
	Choose the chart type for a widget
	Choose the type of cost (subscription, usage, both)

Explanation of the "Number of Lines" and the "Billed lines with no usage" KPIs

Choose roaming type (global, voice, data)

Inventory Management KPIs/Widgets:

	Choose management group
	Choose state of the device (BYOD device, device in spare, device not returned, discarded device etc). Does not specify is the device is a phone, a tablet or an accessory.
	Choose employee type
	Choose category

Carbon footprint KPIs/Widgets:

	Choose physical location
	Choose whether to show expected trajectory of devices' carbon footprint ("forecasted"), or the actual carbon emissions ("real")
	Choose device type (laptop, tablet, cable, memory card...)