Audit by budget

	mytem360 / Billing / Audit
	Price control by budget

This type of audit applies to instances that have the inventory module opened. This approach sets a budget for each line, and detects a deviation from the contract when the amount billed to the phone line/circuit number/service ID is not equal the allocated budget for that line. In this type of audit, we're less concerned with the price of each product billed to the line. Instead, it's the total amount billed to a phone line and how it measures against the budget. This process works for fixed, data, and mobility lines.

In the inventory module, pick the phone line/circuit number that you would like to set an audit price for.

Remember to choose a management group. In this example we can see the orange 0_DEMO_INTERNATIONAL. The audit function will not work if you are in the "Entire fleet" view or "My management groups" view.

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Go to the detailed page of that line by clicking on the open new window icon.

Scroll down a bit until you see the budget field, in the line details section. Enter the budget or contract price then submit.

Mytem calculates the audit overnight. The next day, go to Billing/Dispute list.

Choose the budget tab.

The table under the budget tab will show a list of phone lines/service IDs whose budget defined in the inventory (line details) deviate from the invoice amount.

It shows the:

provider
invoice number
billing period
account number
sub account number
phone line/service ID/circuit number
total bill for that phone line/service ID/circuit number
budget (defined in the line details of the inventory)
gap in amount
gap in percentage
dispute column saying "detected".

To notify the provider of this dispute, click on the three dots at the end of the row holding the phone line/service ID.

A window opens where you can write a message to the provider. Remember to tick the message below "Would you like to receive an email summarizing the dispute(s)?".