Phone line information sheet

	Inventory/Phone line information sheet
	Consult information related to the phone line

You can access further details about a line in its line information sheet.

 The fields in the sections giving further details change depending on the type of line being examined (mobile, wireline, or data). This part of the user guide provides more information related to the phone line.

The information section pour a wireline and data line are indicated towards the end of this guide.

1 – Access the phone line information sheet (mobile)

1.1 - Click on a phone number in the inventory.

1.2 - The line information sheet appears.

 

1.3 - Clicking on the section names available from 1.2 sends you directly to the section indicated.

2 - Data in the line information sheet (mobile)

 The items in gray cannot de modified.

2.1 - You can indicate whether a line is BYOL (personal phone line) in the field « name of phone number ».

2.2 - You will find details such as phone number, SIM card number, vendor billing account, employee name, and employee ID in the “line information” zone.

By clicking in the “Line number” field, you can change the line number in the event of a line redial with the operator. You'll find this operation in the line history.

2.2 - In the Contract management section, you'll find the list of contracts affiliated to the account that holds your line.

The table shows :

• Provider
• No/Agreement number
• Contract type
• Status
• Contract start date
• Renewal

Find out here how to manage affiliated contracts.

2.3 - Location.

This section allows to see if the phone line has a site or working address assigned to it. You can choose from the sites already set-up in mytem through the drop-down menu (orange arrow). Alternatively, you can create a new site by completing the different fields. In this case the required fields are name of the site, address, postal code, city, and country.

2.4 – Line contract

This section provides data related to the provider contract of a phone number.

• Provider
• Contract duration (months)
• Opening date
• Contract end date
• Last invoice
• Renewal date
• Suspension date
• Eligibility duration (months)
• Eligibility date
• FPC date

 

2.5 - You will find all the products that have been billed to the phone line in the « Subscriptions and options » zone.

 

2.6 – You will find customizable fields for a phone line in the zone « Various ».