How to connect Datalert with MobileIron

	Settings / MDM configuration
	Link your MobileIron platform to Datalert

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Good to know before we begin:

Android:

Prior to enrolling the device in Datalert, you must add the device in MobileIron using USERS & DEVICES > Devices section. For Android, you must manually enter the phone number into MobileIron. The phone number is mandatory for enrollment in MobileIron.

Once the roaming is deactivated via MobileIron, the admin must reauthorize roaming from the Datalert portal prior to the user being able to reactivate it on their device. The admin cannot reactivate roaming on the device from the console, they can only reauthorize. The end-user action is required.

 

IOS:

Once the roaming is deactivated via MobileIron,
the user can reactivate it manually in order to resume roaming without the admin taking action. The administrator can also reactivate roaming without the end-user needing to manually activate on their device.

 

Required information:

 

 

 

Step by step:

Android Devices:

1. Create 2 Labels:
   - Roaming enabled
   - Roaming disabled
2. Create 2 lockdown policies:
   - Enable Roaming -> The "Data Roaming" property must be enabled in the strategy.
   - Disable Roaming -> The "Data Roaming" property must be disabled in the strategy.
3. Apply the term (label) off Roaming (Roamingdisabled) to the Roaming deactivation strategy (Disable Roaming)
4. Apply the term (label) activated Roaming (Roaming-enabled) on the Roaming activation strategy (Enable Roaming).

If lockdown policies already exist, you must duplicate them and give priority to those created for Datalert.

IOS Devives:

Nothing to do

 

Troubleshooting:

I cannot find the phone number in the Datalert module, although the line is present in the VSP.

• You must sync the Datalert Module with VSP server. Into Datalert, go to Settings / MDM configuration and Click on the « Sync MDM »

I just synced the MDM but the phone line is not present in Datalert.

• The line does not appear to be set in the VSP. Just re-enroll the device by adding it first in the VSP console (please see screenshot above).

 

 

 

Go back to the Datalert MDM settings main page