How to connect Datalert to Airwatch

	Settings / MDM configuration
	Link your Airwatch platform to Datalert

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Good to know before we begin:

Android:

Prior to enrolling the device in Datalert, you must add the device in Airwatch using USERS & DEVICES > Devices section. For Android, you must manually enter the phone number into Airwatch. The phone number is mandatory for enrollment in Airwatch.

Once the roaming is deactivated via Airwatch, the admin must reauthorize roaming from the Datalert portal prior to the user being able to reactivate it on their device. The admin cannot reactivate roaming on the device from the console, they can only reauthorize. The end-user action is required.

 

IOS: 

Once the roaming is deactivated via Airwatch, the user can reactivate it manually in order to resume roaming without the admin taking action. The administrator can also reactivate roaming without the end-user needing to manually activate on their device.

 

 

Required information:

 

 

 

 

Screenshots:

 

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Troubleshooting:

I cannot find the phone number in the Datalert module, although the line is present in Airwatch.

• You must sync the Datalert Module with Airwatch server. Go to Settings / MDM configuration and Click on the « Sync MDM »

I just synced the MDM but the phone line is not present in Datalert.

• The line does not appear to be set in Airwatch. Just re-enroll the device by adding it first in the Airwatch console

 

 

 

 

Go back to the Datalert MDM settings main page