Datalert Release note v1.7.0

What's new?

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New features of this release allow to :

• Connect to the device and collect data (at a slower pace) in case of deactivation of Datalert by Apple or Datalert killed by the user.
• Identify and display the reason of connectivity loss
• Manage communication pace to the employee (call to action)
• UI improvement
• Dashboard widget manager
• Total usage on selected lines display
• Minor bug fixes

Connectivity is key

Connectivity between employee's devices and the portal (backend) is key to ensure a good management of the data usage. As many factors can lead to a loss of connectivity with the portal, some improvement had been developed to monitor better the connection status of each device.

How can a device loose connectivity with the portal?

Normal reasons

Abnormal reasons

• Device is turned off
• Device if off network
• Device is in plane mode
• Device in low power mode

• Datalert App is uninstalled by the user
• Datalert App had been killed by the user
• Background activity disabled by Apple
• Android App Manager blocking Datalert

In such cases, Datalert is not running at full pace.

What are the rules

Datalert retrieves usage data on each line every 15mn
If the collection of data not longer happens the line status change to "Offline" after 1 hour for a line in a domestic situation (30 minutes for a line in roaming situation).
The portal displays the reason why we cannot collect data at a normal pace.
Depending on the reason per default notifications are sent to employee
and/or IT Manager.

New settings allow the set the pace of these messages and can be modified
at any time in the portal setting's menu.
Settings / Telecom policy / Connection status tab